Lookers' have opened a new Volkswagen showroom, located in Battersea. This purpose-built showroom and workshop, which spans 90,000 sq.ft has been designed to offer a high-end luxury retail experience for Lookers' customers.
State-of-the-art technologies have been invested in and incorporated throughout the dealership, which includes the integration of Dura's modular workshop furniture in the service centre.
Dura worked with CCS Garage Equipment to design the 15-bay workshop. With a high volume of services, repair work and MOTs expected at the dealership, Dura’s design maximises their space to keep productivity high. The plan of modular furniture was integrated combining the use of cabinets for storage, waste and fluid management as well as space for mobile tool boxes.
Since opening, the new dealership in Battersea has already seen a positive impact on customer satisfaction ratings increasing to above the national average.